Service Support Agreements
Mutual commitment, top performance
The Act Package is designed for customers who do most maintenance themselves but need Contiweb for a professional eye on specific items. It assures the customer of the Contiweb support and guidance, providing the best insight on how to maintain and set performance standards for the equipment.
The Essential package is designed for customers who do most maintenance themselves, but need Contiweb for the essential specialized maintenance.
We work together with your engineers to ensure optimal performance and keep costs under control. An on-site service visit is included in the package, focused on exchanging essential parts and clearing top priority items on a mutually agreed open item list. Access to our 24/7 Tech Support is included, as well as our MyContiweb software which gives you a clear vision of your machine performance, including consumption of gas and other resources.
A machine performance assessment twice a year highlights areas to be addressed, ways to improve performance, and how to reduce costs. Spare parts are offered with an attractive discount.