24/7 Remote Tech Support
Providing the following information enables quick and efficient support:
- Machine number (stated on machine name plate, this is not the press line number)
- Short problem description and/or error number
- Tech Support is a paid service, please provide a Purchasing Order number if you want to pay per call.
Free access to 24/7 Telephone Tech Support is part of our Service Support Agreements.
Real-time diagnostic information for optimal support
Contiweb offers the option to connect your equipment to the Contiweb database, which enables remote machine communication with a Virtual Private Network (VPN) connection. The VPN connection provides diagnostic data which is available 24 hours a day, seven days a week and every day of the year, offering you optimal support through the Contiweb customer support hotline.