By Marc Janssen, Manager Tech Support & Installations at Contiweb
In a previous blog, we wrote about the great advantages of a real-time connection between your Contiweb machines and us. In the event of a calamity, we can help from a distance, which can significantly reduce costs and downtime. Also, the connection gives you the option to participate in our Pro-Active Remote Service (PARS) program. You can read more about PARS in this blog.
Contiweb has been collecting data from machines for many decades. Combined with the enormous knowledge of the departments R & D, Service and Tech Support, this data is invaluable. Contiweb has developed software that detects and reports irregularities and any complications based on the data from Contiweb machines in the field. This way problems can be resolved proactively and unexpected downtime can be reduced or avoided. Welcome to Contiweb’s Pro-Active Remote Service program!
The PARS software retrieves data from the connected Contiweb devices every morning. This data is checked, evaluated and offered to your employees on a daily basis. When an error has occurred, PARS will send a warning by email and provide possible solutions so that your technical department can take immediate action. For example, with a remarkably high gas consumption.
PARS offers transparency about the status of your Contiweb equipment. This allows you to maximize productivity and efficiency while reducing downtime.