24/7 tech support

Tech Support


The Contiweb team is at your disposal 24 hours a day, 7 days a week, 365 days a year and only a phone call away. Our head office teams have immediate access to all the necessary information about the latest technologies and are fully qualified to prepare jobs effectively and efficiently.

In case you require immediate assistance or want to order spare parts outside office hours, please contact us by phone:

+1 800 – 681 – 0121 (USA only)

+1 603 – 750 – 6080 (Canada and Mexico)

+31 485 -  597 - 333 (rest of the world)

This is the information we require so we can support you as quickly as possible:

  • Machine number (stated on machine name plate, this is not the press line number)
  • Short problem description / error number
  • Tech Support is a paid service, please provide a Purchasing Order number if you want to pay per call.

For umlimited access to our tech support service we also offer annual contracts, for more information contact us by phone or  email.

Click here if you would like to order parts during office hours.

Real-Time Diagnostic Information for Optimal Support

SECURE VPN


Contiweb offers the option to connect your equipment to the Contiweb database, which enables remote machine communication with a Virtual Private Network (VPN) connection.

 

Critical spare parts

UPTIME KITS


Uptime kits give you peace of mind, knowing that in case of a breakdown you have the critical part available in your own facility. The broken part can be replaced immediately, and production resumed in no-time!