The best possible service
Providing the best possible service and support for our customers has always been a fundamental part of our mission. Our helpdesk can be reached 24/7 and has direct access to a special database in which we have gathered decades of experience and knowledge.
Research & development
Our second line service team is working closely with the research and development department to continuously improve our equipment and develop customer specific upgrades and solutions.
Pro Active Maintenance
We have developed Pro Active Maintenance (PAM) spare parts packages for our equipment. This guarantees our customers the highest performance and equipment availability, and the lowest possible cost of ownership.
Based on our customer-focus-philosophy we have developed preventive maintenance programs to predict and prevent production interrupting occurrences.